Service Agreement

BasicEx Terms of Service

Last Updated: January 16, 2023

These BasicEx Terms of Service are entered into by you (referred to below as 'you' or 'your') and the operator of BasicEx (as defined below). Your access, download, use, or clicking 'I agree' on any BasicEx service provided by BasicEx (as defined below) signifies that you acknowledge having read, understood, and accepted all the terms and conditions set forth in these Terms of Service (referred to below as 'these Terms') and our https://www.basicex.com/privacypublished Privacy Statement. Additionally, when using certain features of BasicEx services, you may also be required to comply with specific additional terms and conditions applicable to those features.

Please read these Terms carefully as they govern your use of BasicEx services.These Terms include some important provisions, including a requirement that all claims be resolved through binding arbitration.The arbitration provision is contained in the following Section Ten 'Dispute Resolution: Arbitration Venue, Arbitration, Class Action Waiver.' Like any asset, the value of digital currency (as defined below) may fluctuate significantly, and there is a substantial risk of loss, including the loss of your investment in digital currency and its derivatives. By using BasicEx services, you acknowledge and agree to:(1) Your understanding of the risks associated with trading digital currency and its derivatives; (2) You assume all risks associated with using BasicEx services and trading in digital currency and its derivatives; (3) BasicEx is not responsible for such risks or adverse outcomes.

Your access, use, or attempted use of BasicEx services in any capacity signifies that you confirm acceptance and agree to be bound by these Terms. If you do not agree, do not access BasicEx or use BasicEx services.

I. Definitions

1. BasicEx:Refers to the BasicEx website (including but not limited to the domainhttps://www.basicex.com), mobile applications, clients, mini-programs, and other applications created to provide an ecosystem for BasicEx services, including various independently operated platforms, websites, and clients within the BasicEx ecosystem. In case of any inconsistency between the terms of use of these platforms and these Terms, the terms of use of each platform shall prevail.

2. Operators of BasicEx:Refers to various entities operating BasicEx, including but not limited to legal persons, non-legal organizations, teams, etc., responsible for providing BasicEx services. For convenience, unless otherwise specified, references to 'BasicEx' or 'we' in these Terms of Use specifically refer to the operators of BasicEx.Under these Terms of Use, operators of BasicEx may change due to adjustments in BasicEx's business. The changed operators of BasicEx will jointly fulfill these Terms of Use with you and provide services. The change of operators will not affect your rights under these Terms of Use. In addition, the scope of operators of BasicEx may expand due to the introduction of new BasicEx services. If you continue to use BasicEx services, it is considered that you agree to the addition of new operators of BasicEx to jointly fulfill these Terms of Use. In case of disputes, you need to determine the contracting party and the opposing party based on the specific services you use and the specific entities affecting your rights.

3. BasicEx Services:Refers to various services provided to you by BasicEx based on the internet and/or blockchain technology, including BasicEx website, mobile applications, client, etc. (including new service forms that may emerge with future technological developments). BasicEx services include but are not limited to the current services in the BasicEx ecosystem, such as the digital asset trading platform, BasicEx developer platform, BasicEx fiat channels, BasicEx wallet, and other services that BasicEx may introduce in the future.

4. BasicEx Platform Rules:Refers to all rules, interpretations, announcements, statements, agreements, etc., including those already published and those to be published in the future by BasicEx, as well as various rules, implementation details, product or service procedures published in the help center, and other rules and notices.

5. User:Refers to individuals, organizations, or entities who access, download, or use BasicEx, and meet the qualifications and conditions specified by BasicEx. If there are other agreements for entities such as developers, distributors, market makers, cryptocurrency exchanges, they should comply with those specific agreements.

6. Cryptocurrency:Refers to cryptographic tokens, digital tokens, or cryptocurrencies generated based on blockchain technology and cryptographic techniques, issued and managed in a decentralized form, with certain value.

7. Digital Assets:Refers to digital currencies, derivatives of the former, or other types of electronic assets with certain value.

8. BasicEx Account:Refers to the fundamental virtual account opened by BasicEx for users, recording the user's use of BasicEx services, transactions, changes in assets, basic information, including main account and sub-accounts. The BasicEx account is the basis for users to enjoy and exercise various rights on BasicEx.

9. Spot Trading:Refers to the spot trading of digital currencies, exchanging one digital currency for another.

10. Fiat Trading:Refers to spot trading where digital currency is exchanged for fiat currency or fiat currency is exchanged for digital currency.

11. KYC: Refers to the 'Know Your Customer' process implemented by BasicEx before establishing a commercial relationship or conducting transactions with its users. As part of this process, BasicEx may take any actions it deems necessary to identify users, verify their identity, and review and investigate users.

II. General Provisions

1. Scope of Effectiveness

a. Subject Scope

These Terms of Use are mutually agreed upon by you and the operators of BasicEx and have contractual effect on both you and the operators of BasicEx.

b. Supplementary TermsDue to the rapid development of the digital currency and BasicEx ecosystems, these Terms of Use you enter into with the operators of BasicEx cannot completely list and cover all rights and obligations between you and BasicEx. Existing agreements cannot guarantee full compliance with future development needs. Therefore, the Privacy Statement, BasicEx Platform Rules, and any other agreements entered into separately between you and BasicEx are supplementary terms to these Terms of Use, inseparable from these Terms of Use and have equal legal effect. By using BasicEx services, you are deemed to agree to these supplementary terms.login.service.2s9m2r

c. Changes to these Terms of UseBasicEx reserves the right to decide, modify, or change these Terms of Use at any time. BasicEx will notify the changes by updating the terms on the website () and displaying the [Latest Revision Date] on this page.Any and all modifications or changes to these Terms of Use will take effect immediately after being published on the website or sent to users. Therefore, by continuing to use BasicEx services, it is considered that you accept the modified agreement and rules. If you do not agree to any modifications to these Terms of Use, please immediately cease using BasicEx services. BasicEx recommends that you regularly review these Terms of Use to ensure that you understand the terms and conditions applicable to your access and use of BasicEx services.

d. Prohibited Uses You declare and warrant that, by accessing and using BasicEx services, you are not listed on any trade or economic sanctions list (such as the United Nations Security Council sanctions list), designated as a 'specially designated national' by OFAC (U.S. Department of the Treasury's Office of Foreign Assets Control), or included in the 'Entity List' by the U.S. Department of Commerce. BasicEx reserves the right to operate in certain countries and jurisdictions and may decide to restrict or refuse to provide BasicEx services in certain countries.

2. Nature of BasicEx

BasicEx is an important part of the BasicEx ecosystem, primarily serving as a global online digital asset trading platform, providing users with various services related to digital assets, including trading platform services, financing services, technical services, and other services. As further detailed in Article 3 below, users must register with BasicEx and open an account before starting transactions and deposit digital assets. Users can apply for the withdrawal of digital assets but must comply with the restrictions specified in these Terms of Use.

Although BasicEx has always been committed to maintaining the accuracy of the information published on BasicEx services, BasicEx cannot and does not guarantee the accuracy, applicability, reliability, completeness, executability, or suitability of the content provided through BasicEx services. BasicEx is not responsible for any losses or damages that may directly or indirectly result from your use of this content. Information about BasicEx services may change without notice, and the primary purpose of providing this information is to assist users in making independent decisions. BasicEx does not provide any type of investment or advisory advice and is not responsible for the use or interpretation of information on BasicEx or other communication media. All users using BasicEx services must understand the risks of digital asset trading. BasicEx encourages all users to act cautiously and trade responsibly within their capabilities.

3. BasicEx Account Registration and Requirements

a. RegistrationAll users must apply to register a BasicEx account atwww.basicex.com/zh-CN/register. When registering a BasicEx account, you must provide the information described in this Section 3 or any other information required by BasicEx and accept these Terms of Use, Privacy Statement, and other BasicEx Platform Rules. BasicEx may, at its discretion, refuse to open a BasicEx account for you. You agree to provide complete and accurate information when opening a BasicEx account and agree to update any information provided to BasicEx promptly to maintain its completeness and accuracy. Each user (including individuals, businesses, or legal entities) can only maintain one main account at any time. However, with BasicEx's approval, you may open one or more sub-accounts under the main account. According to the provisions of these Terms of Use or supplementary terms, when using certain BasicEx services, we may require you to open additional specialized accounts independent of the BasicEx account. Except as otherwise provided in these Terms of Use or supplementary terms, the rules in this section and Section 6 equally apply to the registration, use, protection, and management of such trading accounts.

b. EligibilityBy registering and using a BasicEx account, you declare and warrant that (a) if an individual, you are at least 18 years old or have reached the legal age to enter into a binding contract according to applicable law; (b) you are an individual, legal entity, or other organization with the full legal capacity and authorization to enter into these Terms of Use; (c) you have not had your qualification to use the BasicEx platform or BasicEx services suspended or canceled before; (d) you currently do not have a BasicEx account; (e) you do not reside in, are located in, or access the BasicEx platform or BasicEx services from a restricted area or otherwise act on behalf of individuals or legal entities residing or located in a restricted area. For the purposes of these Terms of Use, a 'restricted area' shall include the United States, Malaysia, Ontario (Canada), and other locations that BasicEx operators may designate from time to time in accordance with these Terms of Use. (f) If you are an employee or agent of a legal entity and sign these Terms of Use on behalf of that legal entity, you declare and warrant that you have the authority to bind that legal entity and represent that legal entity with all necessary rights and authorizations to access and use the BasicEx platform and BasicEx services on its behalf; (g) your use of the BasicEx platform and BasicEx services will not violate any applicable laws and regulations, including but not limited to those related to anti-money laundering, anti-corruption, and anti-terrorism financing.

c. User Identity VerificationBy registering a BasicEx account, you agree to provide personal information as requested for identity verification. This information will verify the user's identity and be used to detect clues of money laundering, terrorism financing, fraud, and other financial crimes conducted on BasicEx, or for other legitimate purposes declared by BasicEx. We will collect, use, and share this information according to our published 'Privacy Statement.' In addition to providing this information, to comply with industry standards for global data storage, you agree to allow us to retain records of this information for the duration of your BasicEx account and for 5 years after the account is closed. You also authorize us to conduct identity verification directly or through third parties as necessary to investigate or protect you and/or us from financial crimes, such as fraud. The identity verification information requested may include, but is not limited to, your name, email address, contact information, phone number, username, government-issued identification, date of birth, and other information collected at the time of account registration. By providing this requested information, you confirm the accuracy of this information.After registration, you must ensure that the information is true and complete. If there are any changes, they must be updated promptly. If there is any reason to suspect that any information provided by you is incorrect, untrue, outdated, or incomplete, BasicEx has the right to send you notices to correct, directly delete relevant information, and, depending on the circumstances, terminate all or part of the BasicEx services provided to you. If we cannot contact you through the provided contact information, you are responsible for any losses or expenses incurred by BasicEx during your use of BasicEx services. You hereby confirm and agree that you have an obligation to update all information at any time if there are any changes. By registering an account, you hereby authorize BasicEx to conduct any investigations deemed necessary, either directly or through third parties, to verify your identity or protect you, other users, and/or BasicEx from fraud or other financial crimes, and take any actions deemed necessary based on the investigation results. You also acknowledge and agree that your personal information may be disclosed to credit agencies and fraud prevention or financial crime prevention authorities, which may respond comprehensively to our investigations.

d. Account Usage RequirementsA BasicEx account can only be used by the account registrant. BasicEx reserves the right to suspend, freeze, or cancel the use of the BasicEx account by individuals other than the account registrant. If you suspect or discover any unauthorized use of your username and password, you should immediately notify BasicEx. BasicEx is not responsible for any losses or damages caused by your or any third party's (whether authorized or not) use of your BasicEx account.

e. Account SecurityBasicEx has always been committed to maintaining the security of user entrusted funds and has implemented industry-standard protection for BasicEx services. However, individual user behavior can pose risks. You agree to treat your access credentials (such as username and password) as confidential information and not disclose such information to any third party. You also agree to be solely responsible for taking necessary security measures to protect the security of your BasicEx account and personal information.

You shall be solely responsible for safeguarding your BasicEx account and password and be responsible for all activities under your BasicEx account. BasicEx assumes no responsibility for any losses or consequences arising from the authorized or unauthorized use of your account credentials, including but not limited to information disclosure, information publication, agreement or submission through clicking on the website, online agreement renewal, etc.

By creating a BasicEx account, you hereby agree to:

i. Immediately notify BasicEx if you know of any unauthorized use of your BasicEx account and password or any other security breaches;

ii. Strictly comply with all security, authentication, transaction, fee, and logout mechanisms or procedures of BasicEx;

iii. Logout and take appropriate steps to log out of BasicEx after each visit.

3. BasicEx Services

After completing the BasicEx account registration and authentication procedures, you can use various BasicEx services in accordance with the provisions of these Terms of Use (including BasicEx platform rules and other individual agreements), including but not limited to conducting spot trading, fiat trading, contract trading, leveraged trading on BasicEx, using BasicEx Savings services, holding rebate services, obtaining market data, research, and other information published by BasicEx, and participating in user activities organized by BasicEx, etc. BasicEx has the right to:

1. Independently decide to start, modify, or terminate the provision of any BasicEx services;

2. Allow or prohibit certain users from using any BasicEx services in accordance with relevant BasicEx platform rules.

BasicEx has the exclusive right to decide which digital assets are listed on the platform and may decide to add or remove digital assets from the platform from time to time. BasicEx may also change the order size of each digital asset. For such additions, removals, or modifications, BasicEx may (but is not obligated to) notify users in advance, and BasicEx shall not be liable to users for any responsibilities related to such additions, removals, or modifications.

1. Service Usage Guidelines

a. LicenseSubject to your continued compliance with the terms and conditions expressly stated in these Terms of Use, BasicEx grants you a revocable, limited, non-assignable, non-transferable, and non-exclusive license to access and use BasicEx services for your personal/internal purposes through your computer or internet-compatible device free of charge. You shall not use BasicEx services for resale or commercial purposes, including trading on behalf of others or other entities. All such uses are strictly prohibited and constitute a serious violation of these Terms of Use. The content arrangement, format, functions, and access permissions of BasicEx services shall be determined by BasicEx itself. BasicEx hereby reserves all rights not expressly granted by these Terms of Use. Therefore, you are expressly prohibited from using BasicEx services in any manner not expressly authorized by these Terms of Use.

These Terms of Use only grant a limited license to access and use BasicEx services. Therefore, you hereby agree that, when you use BasicEx services, BasicEx will not transfer ownership or intellectual property rights to you or any other person in BasicEx services or any knowledge property therein. All text, graphics, user interfaces, visual interfaces, photographs, sounds, process graphics, computer code (including HTML code), programs, software, products, information, and files, as well as the design, structure, selection, coordination, expression, 'look and feel,' and arrangement of any content contained in or made available through BasicEx services, are exclusively owned, controlled, and/or licensed by the BasicEx operator or its members, parent company, licensors, or affiliates.

BasicEx will have ownership of any feedback, suggestions, ideas, or other information or materials ('Feedback') regarding BasicEx or BasicEx services that you provide through email, BasicEx services, or other means. You hereby transfer all rights, ownership, interests, and all related intellectual property rights to BasicEx for the Feedback. You shall have no right and hereby waive any claims for acknowledgment or compensation based on any modifications made based on any Feedback.

b. Restrictions

When using BasicEx services, you agree and undertake to comply with the following provisions:

i. All activities you carry out during the use of BasicEx services will comply with the requirements of applicable laws, regulations, these Terms of Use, and various guidance principles of BasicEx;

ii. Your use of BasicEx services will not violate public interest, public morality, or the legitimate interests of others, including taking any actions that may interfere with, disrupt, negatively affect, or prohibit the use of BasicEx services by other users;

iii. You agree not to use these services for market manipulation (such as price manipulation, offsetting transactions, self-trading, front-running, stuffing, decoying, or layering orders, whether or not prohibited by law);

iv. Commercial use of BasicEx data is prohibited unless written consent is obtained from BasicEx:

1) Trading services using BasicEx quotes or market bulletin board information.

2) Data feeds or data stream services using any market data from BasicEx.

3) Charging for or otherwise commercially profiting from any other website/application/service with market data obtained from BasicEx (including through advertising or referral fees).

v. Without prior written consent from BasicEx, you may not modify, copy, reproduce, duplicate, download, store, further transmit, disseminate, transfer, disassemble, broadcast, publish, remove, or change any copyright notices or labels, license, sublicense, sell, mirror, design, rent, lease, private label, grant a security interest in, create derivative works of, or otherwise exploit any part of it.

vi. You shall not (i) use any 'deep link,' 'page scrape,' 'robot,' 'spider,' or other automatic device, program, script, algorithm, or method, or any similar or equivalent manual process to access, acquire, copy, or monitor any portion of the property, or in any way reproduce or circumvent the navigational structure or presentation of BasicEx services to obtain any material, documents, or information not intentionally provided through BasicEx services; (ii) attempt to access any portion or feature of the property by any means other than those expressly provided by BasicEx, or (iii) probe, scan, or test the vulnerability of BasicEx services or any network connected to the property or breach the security or authentication measures on BasicEx services or any network connected to the property;

By accessing BasicEx services, you agree that BasicEx has the right to investigate any behavior that violates these Terms of Use, unilaterally determine whether you have violated these Terms of Use, and take action to apply relevant regulations without obtaining your consent or providing advance notice. Examples of such actions include, but are not limited to:

1. Blocking and closing order requests;

2. Freezing accounts;

3. Reporting incidents to authorities;

4. Publishing alleged violations and actions taken;

5. Deleting any information posted by you that violates the rules.

2. Fiat Trading

Before engaging in fiat trading, you should read and agree separately to the 'User Agreement' of each OTC platform cooperating with BasicEx and comply with other special BasicEx platform rules related to fiat trading, including but not limited to the 'Legal Disclaimer,' 'Privacy Policy,' 'P2P User Trading Rules,' and the business rules of such cooperating parties. After completing the BasicEx account registration and authentication procedures, you can open a BasicEx OTC platform account (if applicable).

IV. Liability

1. Warranty Disclaimer

To the maximum extent permitted by applicable law, BasicEx services, BasicEx materials, and any products, services, or other items provided by BasicEx or on behalf of BasicEx are provided on an 'as-is' and 'available' basis, and BasicEx expressly disclaims, and you also waive, all other warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, ownership, or non-infringement, or any warranties arising from the performance of, the conduct of transactions, or the use in transactions. Without limiting the foregoing, BasicEx makes no representation or warranty regarding the accuracy, completeness, reliability, effectiveness, error-free or virus-free nature of the website, BasicEx services, or BasicEx materials. BasicEx does not guarantee that any orders will be executed, accepted, recorded, or remain unfulfilled. Except for explicit statements, agreements, or rules provided in these Terms of Use, you hereby acknowledge and agree that you have not relied on any other written or oral statements or agreements in your use and acquisition of BasicEx services. Without limiting the foregoing, you expressly understand and agree that BasicEx shall not be responsible for any loss or damage arising from or related to the following reasons: (A) inaccuracies, defects, or omissions in digital asset price data; (B) any errors or delays in such data transmission; (C) interruptions in such data; (D) BasicEx's periodic or ad-hoc maintenance and the resulting service interruptions or changes; (E) harm caused by the actions or inactions of other users or violations of these Terms of Use; (F) any damage caused by the unlawful or unauthorized actions of other third parties; and (G) disclaimers published by BasicEx, as well as other disclaimers mentioned in the BasicEx platform rules. If applicable law in your jurisdiction prohibits the implied warranty disclaimer contained in these Terms of Use, then the implied warranty disclaimer may not apply to you.

2. Damages Disclaimer and Liability Limitation

To the maximum extent permitted by applicable law, BasicEx, its affiliates, and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers, or contractors shall not be liable for any incidental, indirect, special, punitive, consequential, or similar damages or liabilities (including but not limited to the loss of data, information, revenue, profits, or other business or financial benefits) arising in any way from or in connection with BasicEx services, the performance or non-performance of BasicEx services, or any other products, services, or other items provided by or on behalf of BasicEx, whether based on contract, statute, strict liability, or other theory, even if BasicEx has been advised of the possibility of damages, unless such damages are ultimately determined to result from BasicEx's gross negligence, fraud, intentional misconduct, or intentional violation of the law. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. Notwithstanding the foregoing, in no event shall BasicEx, its affiliates, and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers, or contractors be liable for any liability arising from BasicEx or its affiliates providing or representing BasicEx or its affiliates providing services, the performance or non-performance of services, or any other products, services, or other items, based on contract, statute, strict liability, or other theory, exceed the amount of fees paid by you to BasicEx under these Terms of Use in the twelve months preceding the event giving rise to the liability claim.

3. Indemnification

You agree to indemnify the BasicEx operator, its affiliates, contractors, licensors, and their respective directors, officers, employees, and agents, and hold them harmless from and against any claims, lawsuits, proceedings, investigations, demands, lawsuits, costs, expenses, and damages (including attorney's fees, fines, or fines imposed by any regulatory authority) arising from or related to: (i) your use of BasicEx services or actions related to BasicEx services; (ii) your violation of the BasicEx service terms or our enforcement of the BasicEx service terms; or (iii) any violation of applicable laws, regulations, or any rights of third parties during your use of BasicEx services. If, under the BasicEx service terms, you are obligated to indemnify the BasicEx operator, its affiliates, contractors, licensors, and their respective directors, officers, employees, or agents, BasicEx shall have the right to control any litigation or proceeding and decide whether BasicEx wishes to settle, and if so, on what terms.

V. Announcements

Please note that all official announcements, news, promotions from BasicEx will be posted atwww.basicex.com/support/announcement. Users commit to regularly and promptly review this information. BasicEx will not be liable for any compensation if users suffer personal losses due to ignorance or negligence of the announcements.

VI. Agreement Termination

1. Account Suspension

You agree that BasicEx has the right to immediately suspend your BasicEx account (and any accounts owned by affiliated entities or entities affiliated with beneficial interests), freeze or lock all digital assets or funds in such accounts, and suspend your access to BasicEx, including for suspicion of any such BasicEx account violating these Terms of Use, our Privacy Policy, or any applicable laws and regulations. You agree that BasicEx shall not be responsible for any permanent or temporary modifications to your BasicEx account, or the suspension or termination of access to all or part of the services. BasicEx has the right to retain and use data or other information related to transactions in the BasicEx account. Account control may also apply in the following cases:

1. The BasicEx account is subject to government proceedings, criminal investigations, or other pending litigation;

2. We detect unusual activity in the BasicEx account;

3. We detect illegal access to the BasicEx account;

4. Based on court orders or orders from regulatory/government authorities, we deem it necessary to take such measures.

2. Account Revocation

In the event of any of the following, BasicEx has the right to terminate these Terms of Use by canceling your BasicEx account directly and has the right, but not the obligation, to permanently freeze (cancel) the authorization granted to you for the account and revoke the corresponding BasicEx account:

i. BasicEx terminates the provision of services to you;

ii. You are identified as registering as a BasicEx user directly or indirectly in the name of any other person;

iii. The information you provided is untrue, inaccurate, outdated, or incomplete;

iv. Upon modifying the BasicEx service terms, you express your unwillingness to accept the modified terms by applying to close the BasicEx account or by other means;

v. You request termination of services;

vi. Any other circumstances where BasicEx believes it is necessary to terminate services.

If your BasicEx account is terminated, account and transaction information that meets data retention standards will be securely retained for 5 years. In addition, if there are transactions that have not been completed during the account termination process, BasicEx has the right to inform the counterparty of the transactions at that time. You agree that user-initiated account closures (erasure rights under GDPR or equivalent regulations) will also be subject to the above termination agreement. If BasicEx is informed that any digital assets or funds in your BasicEx account have been stolen or are not legally owned by you, BasicEx may but is not obligated to manage and control the affected funds and your BasicEx account. If it is indeed necessary to manage and control part or all of the funds or accounts, BasicEx may continue to hold them until the dispute is resolved, and evidence acceptable to BasicEx for dispute resolution has been provided in a form acceptable to BasicEx. BasicEx will not participate in any such disputes or dispute resolutions. You agree that BasicEx is not responsible for any loss, damage, or expense incurred during such control or if you are unable to withdraw digital assets or funds or execute transactions during any control period.

3. Remaining Funds After Account Termination

Except as provided in paragraph 4 below, once the BasicEx account is closed/revoked, all balances on the BasicEx account (including fees and debts owed to BasicEx) will be immediately paid to BasicEx. After paying all outstanding fees to BasicEx (if any), users have 5 working days to withdraw all digital assets or funds from the account.

4. Remaining Funds After Account Termination Due to Fraud, Illegal Activity, or Violation of These Terms

In the case of account suspension/closure due to fraud investigations, illegal investigations, or violations of these Terms of Use, BasicEx reserves complete custody rights over all digital assets, funds, and user data/information in the BasicEx account, and this data may be handed over to government agencies.

5. Dormant Accounts

Notwithstanding any provisions in this Section 6, BasicEx may provide written notice requiring you to close all open positions and withdraw all digital assets from the BasicEx account within 30 days after the notice is issued. If you fail to do so, BasicEx may, at its absolute discretion and without prior notice to you:

(a) deem your BasicEx account as a dormant account;

(b) close any open positions in any BasicEx products;

(c) convert digital assets into different types of digital assets (e.g., from BTC to USDT). For the avoidance of doubt, BasicEx operators shall not be liable for any profit loss, tax obligations, or any other loss, damage, or expense incurred due to such conversion;

(d) in circumstances where BasicEx deems it reasonably necessary, transfer such dormant account (including any digital assets contained therein) to affiliates of BasicEx operators, any third-party custodians, or separate wallets. In the event of such transfer, you have the right to retrieve your digital assets, including completing KYC, subject to BasicEx verification requirements;

(e) charge fees for dormant accounts to BasicEx operators, their affiliates, or any third party to cover the cost of maintaining assets, which shall be directly extracted from the dormant account on a monthly basis;

(f) close the dormant account at any time, and BasicEx shall not be liable for any loss, damage, or expense incurred by you due to the closure of the dormant account, unless BasicEx engages in fraud or intentional breach of contract. Any assets in these dormant accounts will be transferred as specified in the preceding 5(d) paragraph. After the closure of the dormant account, you will not be able to reactivate the account (i.e., if you wish to continue using BasicEx services, you need to register a new BasicEx account).

VII. Non-Financial Advice

BasicEx is not your broker, intermediary, agent, or advisor. In any transaction or decision-making activity you undertake using BasicEx services, there is no trust relationship or fiduciary duty between BasicEx and you. Any communication or information provided by BasicEx should not be construed as investment advice, financial advice, trading advice, or any other type of advice. Unless otherwise specified in these terms, all transactions are automatically executed based on the parameters of your order instructions and the published trading execution procedures. You should determine the suitability of any investment, investment strategy, or related transaction based on your individual investment objectives, financial situation, and risk tolerance, and bear sole responsibility for any loss or liability. For specific situations, you should seek the advice of legal or tax professionals. BasicEx does not recommend the purchase, acquisition, sale, or holding of any digital assets. Before making any decisions to purchase, sell, or hold any digital assets, you should conduct due diligence and consult your financial advisor. BasicEx is not responsible for any decisions to purchase, sell, or hold digital assets made by you based on information provided by BasicEx.

VIII. Compliance with Local Laws

Users are responsible for complying with local laws and other laws and regulations applicable to their use of BasicEx services locally. Users must also consider all aspects of taxation under local laws, including withholding, collection, reporting, and remittance to the relevant tax authorities.All users of BasicEx services confirm and declare that their sources of funds are legal and not derived from illegal activities. Users agree that BasicEx may, in accordance with relevant laws or government orders, request users to provide necessary information and materials to verify the legality of their sources and uses of funds.BasicEx adheres to a cooperative attitude with global law enforcement agencies and will not hesitate to seize, freeze, terminate, or investigate user accounts and funds under legal authorization.

IX. Privacy Statement

Accessing BasicEx services requires the submission of some personal identity information. Please read the www.basicex.com/privacy published BasicEx Privacy Statement for a summary of guidelines related to the collection and use of personal identity information by BasicEx.

X. Dispute Resolution: Arbitration Venue, Arbitration, Waiver of Class Action

Please read this clause carefully as it involves waiving certain rights to initiate legal proceedings, including class actions.

1. Notice of Claim and Dispute Resolution PeriodPlease contact BasicEx first! BasicEx aims to resolve your issues without resorting to formal legal proceedings. If you have a dispute with BasicEx, contact BasicEx, and we will provide you with a ticket number. BasicEx will attempt to resolve your dispute internally as quickly as possible. Both parties agree to negotiate the resolution of disputes in good faith (discussions should be confidential and subject to applicable rules to protect and ensure that discussions are not used as evidence in any legal proceedings).

If the dispute cannot be satisfactorily resolved, and you wish to make a legal claim against BasicEx, as a form of advance notice to BasicEx, you agree to outline the basis of such claims in writing in a 'Claim Notice.' The Claim Notice must (1) describe the nature and basis of the claim or dispute, (2) list the specific remedies sought, (3) provide the original ticket number, and (4) include your BasicEx account email. The Claim Notice should be submitted to the email address or hyperlink provided in your communications with BasicEx. After you provide BasicEx with a Claim Notice, either party may submit the dispute mentioned in the Claim Notice to arbitration in accordance with the provisions of the following paragraph 2. To avoid doubt, submitting the dispute for internal resolution by BasicEx and delivering the Claim Notice to BasicEx is a prerequisite for initiating arbitration proceedings (or any other legal proceedings). During arbitration, any settlement agreement proposed by you or BasicEx must not be disclosed to the arbitrator.

2. Arbitration Agreement and Applicable LawYou and the operator of BasicEx agree that, pursuant to the first paragraph above, any dispute, claim, or controversy arising out of or in connection with these terms or the relationship between you and BasicEx (and/or the operator of BasicEx) as a user of BasicEx services, whether based on contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claim arises during or after the validity of these terms, shall be finally and exclusively resolved by mandatory, binding individual (not collective) arbitration. You and the operator of BasicEx further agree that the arbitrator shall have the exclusive authority to rule on its own jurisdiction, including but not limited to disputes over the existence, scope, or validity of the arbitration agreement, or any objection to the arbitrability of any claim or counterclaim. Arbitration is more informal than court litigation.There is no judge or jury in arbitration, and court review of an arbitration decision is limited.There may be more limited discovery compared to court proceedings. The arbitrator must comply with this agreement and may award the same damages and relief as a court, including, where applicable, attorney's fees, but the arbitrator may not award declaratory or injunctive relief favorable to any party other than the parties to the arbitration. The arbitration agreement specified in this clause remains effective after the termination of these terms. Arbitration Rules: At the time of submission of the arbitration notice, or when this Section 10 is modified in accordance with this Section 4, the arbitration shall follow the applicable arbitration rules of the Hong Kong International Arbitration Centre (HKIAC Rules) then in effect. The arbitration will be administered by the Hong Kong International Arbitration Centre (HKIAC). Unless otherwise agreed by the parties, only one arbitrator may be appointed under the HKIAC Rules. Any arbitration will be conducted in English. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the basic findings and conclusions on which the decision and award (if any) are based.

login.service.e3271xJudgment on any arbitration award may be entered by any court having jurisdiction over the party (or the party's property) submitting the claim. Time for Submission: Any arbitration against the operator of BasicEx must commence within one (1) year after the party asserting the claim first knows or reasonably should know of the act, omission, or default giving rise to the claim; for any claim not brought within this period, no remedy may be sought. This one-year limitation includes the internal dispute resolution process specified in the first paragraph of this Section. For any claim not brought within this period, no remedy may be sought. If applicable law prohibits a one-year statute of limitations for claims, any claim must be brought within the shortest time allowed by applicable law.login.service.968c2f

Procedure; Notice: After the dispute resolution period specified in the first paragraph above has expired, if either party wishes to apply for arbitration, it must submit a request to the HKIAC in accordance with the HKIAC Rules. If we require arbitration of your application, we will notify you by the email address or mailing address you provided. You agree that any notice sent to this email or mailing address shall be deemed effective for all purposes, including but not limited to determining whether delivery is adequate. You are obliged to ensure that the email address and/or mailing address on file with BasicEx are current and accurate. Arbitration Venue: The venue for arbitration shall be Hong Kong. Hearing Venue: Unless the parties agree otherwise, any personal arbitration hearing venue shall be in Hong Kong. Applicable Law: These terms (including this arbitration agreement) shall be governed by Hong Kong law and interpreted in accordance with Hong Kong law. Confidentiality: The parties agree to keep the arbitration confidential. The existence of arbitration, any non-public information provided during arbitration, and any documents, orders, or awards submitted in arbitration (collectively referred to as 'confidential information') shall not be disclosed to any non-arbitration party, except for the arbitration tribunal, HKIAC, the parties, their lawyers, experts, witnesses, accountants, and auditors, as well as any other individuals necessary for the conduct of arbitration. Despite the above provision, a party may still disclose confidential information if the disclosure is necessary to fulfill legal obligations, protect or enforce legal rights, or in good faith legal proceedings to enforce or challenge the award. This confidentiality provision remains effective after the termination of these terms and any arbitration initiated under these terms.

3. Waiver of Class ActionYou and BasicEx agree that any claim relating to these terms or the relationship between a user of BasicEx services and BasicEx shall be brought in the name of the individual as an arbitration claim against the other party, rather than as a plaintiff or member in a proposed class action or representative action. You and BasicEx further agree that, to the extent permitted by applicable law, you waive any right to bring, litigate, or arbitrate any claim in the manner of a collective, joint, representative, or private attorney general action. Without the consent of all parties, individual arbitrations may not be consolidated or merged into one arbitration.

4. AmendmentBasicEx reserves the right to update, modify, revise, suspend, or make any future changes to Section 10 regarding the arbitration agreement, but must comply with applicable law. By agreeing hereto, you acknowledge and agree that you are responsible for ensuring that your understanding of this section is up to date. In accordance with applicable law, your continued use of your BasicEx account will be deemed as your acceptance of any modifications to Section 10 regarding the arbitration agreement. You agree that if you object to the modifications to Section 10, BasicEx may block access to your account before closing your account. In such a case, the terms before modification will remain fully effective until your account is closed.

5. SeverabilityIf any part of these terms is, for any reason or to any extent, deemed invalid or unenforceable, the remaining portions of these terms shall remain valid and enforceable, and the invalid or unenforceable portion shall be enforced to the maximum extent permitted by law.

XI. Miscellaneous

1. Independent PartiesIn fulfilling these Terms of Use, BasicEx is an independent contractor, not your agent. These Terms of Use should not be construed as evidence of a joint venture, partnership, or franchise relationship between the parties.

2. Entire AgreementThese Terms of Use constitute the entire agreement between the parties regarding the use of BasicEx services and supersede all prior written or oral agreements between the parties. No transaction or customary practice or course of dealing between the parties shall modify, interpret, supplement, or change the terms of these Terms of Use.

3. Interpretation and RevisionBasicEx reserves the right to modify, revise, amend, and/or change these Terms of Use at any time. All changes take effect immediately upon being posted on the website. It is your responsibility to regularly review the relevant pages on our website/application to confirm the current version of these Terms of Use. If you do not agree to any such modifications, your sole remedy is to terminate your use of BasicEx services and close your account. You agree that, unless expressly stated otherwise in these Terms of Use, BasicEx is not responsible for any modifications or termination of BasicEx services, or the suspension or termination of your access to the services by you or any third party.

4. Language and TranslationBasicEx may choose to translate these Terms of Use into languages other than English. You agree that any such translations are for your convenience only, and in the case of any ambiguity, difference, or omission between the English text and any translated text, the English text shall prevail.

5. Force MajeureBasicEx is not liable for any delay or non-performance according to these Terms of Use due to any reason or circumstance beyond BasicEx's reasonable control.

6. SeverabilityIf any part of these Terms of Use is determined to be invalid or unenforceable for any reason or to any extent, such invalidity or unenforceability shall not affect the validity and enforceability of the remaining provisions of these Terms of Use, and such provisions shall remain in full force and effect to the maximum extent permitted by law.

7. AssignmentWithout prior written consent from BasicEx, you may not assign or transfer any rights or obligations you have under these Terms of Use, including any rights or obligations related to legal enforcement or changes in control. BasicEx may assign or transfer all or part of its rights or obligations under these Terms of Use without notice or obtaining your consent or approval.

8. WaiverThe failure of either party to enforce any provision of these Terms of Use at any time does not affect the right of that party to enforce such provision at any other time. Additionally, the waiver by either party of a breach of any provision of these Terms of Use or the failure to act with respect to such breach or a violation of these Terms of Use does not constitute a waiver of that party's right to subsequent breach or violation of the terms itself.

9. Third-Party Websites DisclaimerAny links in BasicEx services pointing to third-party websites do not imply BasicEx's endorsement of any products, services, information, and disclaimers provided therein. BasicEx also does not guarantee the accuracy of the information contained therein. If you incur losses from using such third-party products and services, BasicEx is not responsible. Additionally, as BasicEx cannot control the terms of use or privacy policies of third-party websites, you should carefully read and understand these policies.

10. Apple Inc. MattersIf you use any Apple Inc. device, any business or reward activities you participate in through BasicEx services provided by BasicEx are unrelated to Apple Inc.

11. Contact InformationFor more information about BasicEx, you can refer to the company and licensing information on the BasicEx website. If you have any questions about these Terms of Use, please feel free to contact BasicEx for clarification through our customer support team, website address: www.basicex.com/support